Last updated: March 2026
Saathi ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use the Saathi mobile application.
Information We Collect
- Account information: Name, email address, password (stored encrypted), city, profile photo, and bio that you provide when registering.
- Profile details: Optional information such as age, interests, hobbies, languages spoken, and availability that you choose to share.
- KYC information: If you choose to verify your identity, we collect government ID type and number (Aadhaar, PAN, Passport, or Voter ID) solely for verification purposes.
- Financial information: Bank account details and UPI ID that you provide for receiving payouts. We do not store full card numbers or payment credentials.
- Usage data: Bookings you make, communities you join, activities you attend, and messages you send within the app.
- Device information: Device type and operating system for technical support purposes.
How We Use Your Information
- To create and manage your account.
- To enable you to connect with other users, book time, join communities, and attend activities.
- To process payments and wallet transactions within the app.
- To verify your identity when you choose to apply for KYC verification.
- To process payout requests to your bank account.
- To send in-app notifications about your bookings and upcoming events.
- To improve the app and provide customer support.
Data Sharing
We do not sell your personal information to third parties. We may share your information only in these limited cases:
- With other users as part of your public profile (name, photo, bio, city, interests — only what you choose to display).
- With payment processors to facilitate wallet top-ups and payouts.
- When required by law or to protect the rights and safety of our users.
Data Storage and Security
Your data is stored securely. We use industry-standard measures to protect your personal information from unauthorized access, alteration, or disclosure. KYC documents are reviewed by administrators only for verification purposes and are not shared externally.
Your Rights
- You may update your profile information at any time within the app.
- You may request deletion of your account and associated data. See our Data Deletion page for instructions.
- You may contact us with any privacy concerns at the email below.
Children's Privacy
Saathi is intended for users aged 18 and above. We do not knowingly collect personal information from children under 18.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes through the app. Continued use of Saathi after changes constitutes your acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
support@saathi.space